Need A Ride?

start with a QUICK fare Estimate…

Enter your From: and To: address to receive a fare estimage for a private transfer. If the estimate is within your range we’ll display a list of vehicles with fixed prices capable of fulfilling your transfer requirements.

special events

brisbane AIRPORT

SUNSHINE COAST AIRPORT

COOLANGATTA AIRPORT

harvey bay to byron bay

brisbane city

sunshine coast

gold coast

we sell certainty

When you absolutely have to be there…

GROUPS

For Groups & Families Going Places in People Movers, Minibuses, Buses & Coaches

COMFORT

For Comfort Driven Trio’s, Couples & Singles Going Places in Luxury & Executive Sedans, SUVs and Luxury Vans

ECONOMICAL

For Price Driven Trio’s, Couples & Singles Going Places in Comfortable & Reliable Economy Vehicles

Quick & Simple

See if we are in the ballpark with our price estimate tool.

Fixed Quotes

If we are in the ballpark, request a fixed quote.

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Real Time

Choose from a list of “available vehicles” that meet your needs.

Instant

The vehicle you choose and pay for online is confirmed instantly.

Payment Options

Online payment options include credit card, PayPal or bank transfer.

Pieace Of Mind

Our thank you page & email confirmation confirm your booking. Reply to our SMS confirmation with questions.   

Information Transfer

Our thank you page & email confirmation include FAQ’s (like pickup instructions) & bank transfer details.

Flexable Cancellation

If you afford us 24-hours cancellation notice (prior to your pick-up time) we refund 100% of the fare.

our fleet types

 7-8 passenger seat people movers ~ for families & groups

Up to seven or eight passengers. Toggle open the tab (below) with corrosponding passenger numbers (in your traveling party) for checked luggage, oversize luggage and child seat combinations & allowances.

 

 

Up to 4 Passengers
Up to 10 x 20kg bags

Alternatively up 2 oversize luggage Items like bikes, or strollers and any combination of the two

Up to 2 installed child seats

 

5 to 6 Passengers
Up to 6 X 20kg bags

Alternatively up 1 oversize luggage Items like bikes, or strollers and any combination of the two

Up to 3 installed child seats

6 to 7 Passengers
Up to 5 X 20kg bags

No oversize luggage

Up to 3 installed child seats

7 Passengers
Up to 4 X 20kg bags

No oversize luggage

Up to 4 installed child seats

Luggage Trailer
If in doubt about your space, seating and luggage requirements after reading the capacity guides above… add a luggage trailer @ $20 extra

Towing a luggage trailer you can add 6 x 20kg bags (or 10 x 15kg bags) to luggage inside the vehicle

Alternatively, 8 x golf bags, or 5 x strollers, or 3-bikes and or 6 x surfboards (and any combination of bags & oversized items)

Add the trailer (each way) in the extra’s column and let us know what oversize luggage you have in the notes

 

 13 SEAT MINIBUSSES ~ FOR MULTIPLE FAMILIES & GROUPS

 Up to thirteen passengers. Toggle open the tab (below) with corrosponding passenger numbers (in your traveling party) for checked luggage, oversize luggage and child seat combinations & allowances. 

Up to 4 passengers
1 x hand lugggage each passenger

Up to 9 x 20kg bags (or 15 x 15kg bags)

Alternatively, up 1 oversize luggage Items like bikes, strollers, or surfboards.. or any combination of bags and oversize items

Up to 2 installed child seats

5 to 9 passengers
1 x hand lugggage each passenger

Up to 7 x 20kg bags (or 11 x 15kg bags)

No oversize luggage

Up to 4 installed child seats

10 to 11 passengers
1 x hand lugggage each passenger

Up to 3 x 20kg bags (or 6 x 15kg bags)

No oversize luggage items

Up to 3 installed child seats

12 to 13 passengers
1 x hand lugggage each passenger

No luggage bags

No oversize luggage Items

Up to 4 installed child seats

Luggage Trailer
If in doubt about your space, seating and luggage requirements after reading the capacity guides above… add a luggage trailer @ $20 extra

Towing a luggage trailer you can add 8 x 20kg bags (or 13 x 15kg bags) to the luggage inside the minibus

Alternatively, 13 x golf bags, or 5 x strollers, or 3 x bikes and or 6 x surfboards (and any combination of bags & oversized items)

Add the trailer (each way) in the extra’s column and document your oversize luggage in the notes

economy vehicles

Small & Mid-Size Sports Utility Vehicles (SUVs) ~ Up to 3 Passengers

Standard people movers (MPV's)

Standard Multi-Purpose Vehicles (MPVs) & Minivans ~ 7 to 8 Passengers

 

buses & Coaches

Light Minibuses (Up to 13 pax), Mid-Size Buses (Up to 22 Pax), Heavy Buses & Coaches (Up to 56 Pax)

 

luxury Sedans

Luxury Sedans & Sports Utility Vehicles (SUVs) ~ 3 to 4 Passengers

 

luxury people movers (MPV's)

Luxury Multi-Purpose Vehicles (MPVs) & Minivans ~ 7 to 8 Passengers

 

specialty passenger vehicles

Limousines, Party Buses, Vintage Cars, Off Road Passenger Vehicles, Motor Cycle with Sidecars & Motor Tricycles

 

“Was Easy & the Service Fantastic”

We booked a number of private transfers over the Xmas period, some further away and some overseas. Our return trip home with Sunshine Coast Private Transfers was by far the best, the whole process was easy and the service was fantastic. Would highly recommend them.

Kay Blokkeerus

Driver ~ Tamara Ford
Sunshine Coast, Queensland, Australia

“Up With The Best In the World”

I have had transfers all around the world and I would have to say this was the best by a mile. Great job nothing but professional you would be mad not to use them??

Glenn Cooper

Driver ~Tamara Ford
Sunshine Coast, Queensland, Australia

Frequently Asked Questions

DO YOU PROVIDE CHILD SEATS?
Yes. When requesting a quote online you can select the number of rear-facing, forward-facing and booster child seats you require and our driver will arrive at your pickup location with them installed.
WHAT INFORMATION DO I NEED IN ORDER TO BOOK?

You need the following information to request a quote;

Pickup Location: Address
Drop-Off Location: Address
Pickup Date & Time: If being picked up from the airport this will be your flight arrival time
Return Pickup Date & Time: Returning to an airport allow enough travel time to arrive at the airport one hour before flight time
Passengers: The number of people in your travelling party including children
Checked Bags: The number of checked bags in your travelling party

You need the following information to book if you like the quote;

Name: The contact person in the group
Phone: A mobile phone number that will be our point of contact at pickup
Email: To receive your booking confirmations & updates
Second Email: Anyone else’s email you want to be CC’d on your email confirmation
Notes: Include anything else we need to know
Flight Numbers: We use this to track your flight’s arrival time
Flight Times: Time of arrival or departure from the airport

WHEN GETTING A QUOTE SHOULD I INCLUDE SMALL KIDS AS PASSENGERS?
Yes our ride types only have a certain number of seats and luggage space. Kids in child seats take up one of these seats so we absolutely need to know they are a part of your traveling party or else our drivers won’t be able to fit you all in.
WHAT LUGGAGE ENTITLEMENT WILL I HAVE?

Luggage entitlements are the same as airlines. One checked bag (20kg Max) and one carry on bag per passenger
Luggage entitlements are dramatically enhanced if booking our larger vehicles with a luggage trailer.

Multiple large suitcases, bikes, strollers, surfboards and golf bags are catered for by different vehicle types. When requesting online quotes quoted input the exact number of passengers and luggage in your travelling party. We only quote vehicles that can fulfil your transfer requirements.

HOW LONG WILL THE TRANSFER TAKE?

When you book online your preview page before confirming your booking shows you the distance and duration of your transfer
Visit the Need A Ride blog on our website for distance and durations of other major destinations on the sunshine coast.

We also recommend visiting Google maps on a PC or Smartphone.

Click “Directions” and select a pickup and drop off location to retrieve their distance and time estimate.

HOW DO I PAY FOR MY TRANSFER?

When checking out of our cart we ask you to select a “Payment Method” below are your options;

Bank Transfer

Book online and direct deposit money into our bank account before you transfer
Our bank account details are provided in our booking confirmation emails.

Credit Card

Enter your credit card details when booking online.

PayPal

Pay online via your PayPal account.

Invoice

Approved resellers (only) will see “Invoice” as one of their options in the cart. Select “Invoice” and we’ll send you an invoice when we receive the booking.

HOW LONG WILL THE TRANSFER TAKE?
When you book online your preview page before confirming the booking shows the distance and duration of your transfer.

We also recommend visiting Google maps on a PC or Smartphone, to get their estimated time of travel for different times in the day (and days of the week).

WHAT IF MY FLIGHT IS DELAYED?
We track your flight number to ensure our driver is there to meet your plane when it lands.

If your flight is greater than 30 minutes late our driver may have to leave the airport to fulfil their next pickup on time. Should this be the case our fleet manager will rework our roster to get the next available driver to pick you up after your plane has landed.

One of the benefits of booking through an organization like ours that has a large fleet is that you won’t have to wait long after your flight lands (it takes you a minimum 20 minutes to alight the plane and collect your bags).

Our dedicated fleet manager will communicate with you throughout. You will never be left curbside wondering what is going on?

WHAT IF MY FLIGHT IS CANCELLED?

Don’t worry!

Just let us know as soon as you know. We will have another driver at the airport to pick you up when your replacement flight lands. As long as your scheduled pickup is replaced with an alternate pickup on a replacement flight your pickup is not considered cancelled.

IMPORTANT: Our cancellation policy still applies should you want to cancel your transfer all together;

If 24-hours notice (before pickup) is provided we refund 100%.
If less than 24 hours notice is provided we will refund 50%.
If your airline does not give you 24-hours notice of cancellation, claim your 50% charged by us (to cover expenses) from the airline.

WHERE WILL I MEET THE DRIVER WHEN I ARRIVE?
Visit https://NeedARide.Website/Booking-Confirmed/ then click through for detailed instructions that match your pickup location.
WHAT HAPPENS IF I CAN’T LOCATE MY DRIVER?
If travelling outside our office hours of 7:00 am to 7:00 pm… our system will send you an SMS message with your driver’s mobile phone number an hour before your pickup time.

If travelling between 7:00 am to 7:00 pm call us on 61450 590 281. If we don’t answer its because we are tending to other clients or providing logistics support to drivers…leave a message for us to call you back as soon as we are free to do so.

I CANNOT FIND A LOCATION I WANT TO BOOK?
Enter the street address and suburb into the pickup and destination fields.

If you cannot find an address try entering the address you are looking for into Google maps, see how it’s listed there. Now try again using the address listed in Google maps.

If you still can’t find it email your quote request to bookings@needaride.website.

HOW DO I CONFIRM MY RETURN PICKUP TIME?
Login to our client portal to access your booking data.

Select the “Bookings” tab to access the same information we have pertaining to your transfers, including your scheduled pickup time.

WHAT TIME WILL YOU PICK ME UP FOR MY FLIGHT DEPARTURE?
For Domestic flights, you should be at the airport a minimum of 1 hour before departure.

For international flights you should be at the airport a minimum of 2 hours before departure.

It’s best to use google maps to get a real-time estimate from your pick up location to your destination as it changes every hour. Google maps allow you to request time estimates seven days into the future, at any time of departure throughout those days.

Time recommendations into the future do not allow for unforeseen last-minute delays like traffic accidents en-route.

You should add additional safety minutes to your transfer pickup times relative to your personal propensity for risk. We always recommend playing it safe, rather than being sorry.

MY GROUP SIZE HAS CHANGED, CAN I CHOOSE A CHEAPER VEHICLE?
Yes as long as the vehicle you want to change to is available. Just login to your client account and send management an internal mail message requesting the change.

We will downsize your Ride Type and send you an UPDATED BOOKING NOTE.

DO YOU DO LATE NIGHT OR EARLY MORNING BOOKINGS?
Yes, we operate 24-7.  Our system will add a late-night surcharge to pickups or drop-offs between the hours of 20:30 & 06:00 am in order to entice our drivers to drive antisocial hours.
HOW DO I CANCEL MY BOOKING?
Your booking confirmation email has a cancel button at the bottom of it. As long as you cancel more than 24 hours before your pickup time there are no penalties.

We refund 50% of the transfer amount if not afforded a minimum of 24 hours notice.

have more questions?

NeedARide’s FAQ’s are writtent to reflect your immediate needs. These frequently asked questions are the most popular pre-sales questions on NeedARide help.

Questions cover a broad range of sales intent (both transactional & informational) with a view to solving last minute informational and or trust barriers you may have in place.

We will display another list of FAQ’s on our “Booking Confirmation” page covering our most popular post-sales questions on NeedARide help, like; “What happens when my flight is delayed?”